Guiding Principles

We perform our daily functions under the following Guiding Principles:

  • Attracting, developing, and retaining a competent, creative, and highly motivated workforce
  • Delivering Convenience, Health, Safety and Comfort services relative to residential Heating, Air-conditioning and Ventilation in an equal, accurate, courteous, professional, and prompt manner
  • Designing and administering the highest quality, secure, and innovative Comfort Systems.
  • Ensuring that the experience for our customers is of the highest quality
  • Maintaining public trust by being an ethical, sensitive, effective, and cost-efficient organization in service to employers and employees alike
  • Obtaining the highest return on our investment portfolio to survive, prosper, and grow in a safe and prudent manner
  • Providing meaningful information and education to all Internal and external customers in a timely manner
  • Sustaining our role as a respected leader in our community and Industry abroad.